Privacy Policy

ELITE COLLECTION AND BUSINESS SERVICES, INC

In line with the Data Privacy Act of 2012 (R.A. 10173) and its implementing Rules and Regulations and other relevant laws as well as the Company’s pursuit of maintaining your Privacy in confidence, ELITE COLLECTION AND BUSINESS SERVICES, INC is committed to protecting your privacy as our client, and even as a visitor to this website.

 

As your trusted partner, the confidentiality of your information remains the top priority. We shall exert all reasonable efforts to protect it against unauthorized use or disclosure.

 

How we collect information

 

We may manually or automatically collect personal data when you:

  1. Visit the website. We may use web analytic tools, including those of third parties, that use cookies to collect anonymous information and data generated from your activities when you visit the website (e.g. perform searches, access internal links).
  2. Enter into a transaction with us
  3. Submit your application forms, if any
  4. File complaints, inquiries, or requests

 

Types of personal data that we may collect:

 

When you inquire on the products or services, you may be asked to provide personal identifiable information (PII), including but not limited to, your Name, address, contact number and/or email, government-issued IDs and similar information/supporting documents in order for your inquiry to be addressed accordingly and for the concerned officer to get back to you of your inquiry.

 

You might receive an email that might require additional information and these will be used to verify with third-party entities including but not limited to Government Agencies, Judicial and Quasi-Judicial bodies in order to gain additional information about you and your inquiries, if any.

 

We may also ask or request for your personal opinions or comments through feedback or surveys mechanism rest assured your feedback collected will collected, used and stored with utmost diligence in order to improve our services.

 

How your personal data may be used, stored, and shared

 

Your personal data may be used, stored, processed, shared and disclosed by ELITE or any of its officers or employees as well as third parties (as may be necessary and allowed by law):

 

  1. Legal.For legitimate purposes
  2. Transactions.To provide services to you or implement transactions which you request, allow, or authorize
  3. Policies and obligations. To comply with ELITE’s internal policies and its reporting obligations to governmental authorities under applicable laws
  4. Research. When we conduct studies and researches such as automatic and manual profile analysis, behavioral modeling, for the purpose of reviewing, developing and improving our products and services
  5. As necessitated by third parties or members of ELITE:

e.1. To support us in delivering our services and products to you

e.2. To comply with existing laws, rules, and legal processes

e.3. To implement our policies and terms of use including, among others, our rights as lender to client availing of our loan and other credit products, or such other applicable policies with respect to the products and services that we provide

e.4. To address fraud, security or technical issues

e.5. To protect our rights, interests, property or security, and that of our clients and third parties

 

How long your data is stored with ELITE

 

We have put in place appropriate physical, organizational, and technical controls to maintain the confidentiality, integrity, and availability of your personal data.

 

Your personal data will be stored in a database for no longer than ten (10) years either from your last transaction with any member of ELITE or until the expiration of the retention limits set by applicable law, whichever comes later.  After this duration, both physical records and digital files will be disposed.

 

Your rights under applicable laws

 

Subject to the requirements, conditions and exemptions under the applicable law and Data Privacy Laws, and payment of reasonable fees, you are entitled to the following rights:

 

  1. To access your personal data, including:

 

  1. The sources from which they were obtained
  2. The manner by which such data were processed
  3. The reasons for the disclosure of your personal data to recipients, including the names and addresses of recipients thereof
  4. The information on automated processes where the data will or likely to be made as the sole basis for any decision significantly affecting or will affect you
  5. The date when your personal data was last accessed and modified
  6. To file a complaint with the National Privacy Commission

 

For a complete reference of your rights under the Data Privacy Act, you may access the National Privacy Commission website at www.privacy.gov.ph.

 

Rest assured our abovementioned ways and means of Collecting, Processing, Sharing, Protecting, Storing and Retaining of your PII is held with utmost confidentiality and in compliance to the Data Privacy Act and its implementing rules and regulations or any applicable laws that govern our relationship with you.

Changes to our Data Privacy Statement

 

We may modify this Data Privacy Statement from time to time to align with relevant laws and regulations and ELITES’s policies and procedures as applicable.  All updates will be posted in our website.

 

Contact the Data Protection Officer

Inquiries, clarifications, or requests in relation to this Data Privacy Statement may be addressed to ELITE’s Data Protection Officer at (email add of DPO)

 

ACKNOWLEDGMENT AND CONSENT

By proceeding and clicking the tickbox below, you fully and expressly Agree and Acknowledge to ELITE’s Data Privacy Policy and that your Personal Identifiable Information may be transferred to and processed in the Philippines following legal and regulatory standards for data protection regardless of difference in other jurisdictions of your residence outside the Philippines.